Privacy Policy | YantraGo

This Privacy Policy describes how YantraGo (“we”, “us”) operated by SSI Technology Solutions collects, uses, and shares information when you use our website at yantrago.socialstech.com and our Android mobile application (package com.socialstech.yantrago).

Summary in Hindi (सारांश)

हम आपका नाम, मोबाइल नंबर, ईमेल, गाँव और लोकेशन इसलिए लेते हैं ताकि आपके आसपास के उपकरण, मंडी भाव और बुकिंग दिखा सकें। उपकरण की फोटो जोड़ने के लिए कैमरा या गैलरी का उपयोग आपकी अनुमति से ही होता है — हम बैकग्राउंड में कैमरा या आपकी गैलरी नहीं देखते। हम आपका डेटा बेचते नहीं हैं, और ऐप में कोई पेमेंट या कार्ड जानकारी नहीं ली जाती। खाता या डेटा हटाने के लिए socialstrategyinfotech@gmail.com पर ईमेल करें। नीचे दिया गया अंग्रेज़ी पाठ आधिकारिक (authoritative) है।

Information we collect

Account information: mobile phone number, email address, name, role (farmer or equipment owner), your village, and a profile photo if you choose to add one. Passwords, where used, are stored only as a salted hash — never in readable form.
Authentication data: one-time passwords (OTP) during phone sign-in, and the identity token returned by Google or Facebook when you use social sign-in. We store the resulting session tokens so you stay signed in.
Location: approximate or precise device location, only with your permission and only while you are using the app. We use it for nearby equipment search, village detection, maps, and to pick the mandi closest to you. When you register we also store the latitude and longitude detected at that moment against your account, so we can default your village and mandi rates to your area. If you decline the permission we may estimate a rough area from your IP address instead (see third parties below). We never track your location in the background or when the app is closed.
Camera and photos: with your permission the app opens your device camera or photo gallery so you can attach a picture of your equipment; a profile photo can be picked from the gallery. We receive only the images you explicitly capture or select — we never browse your gallery and we do not access the camera in the background. Before storage, each image is re-encoded to a small JPEG (equipment photos up to 500×500, profile photos up to 400×400), which also removes the original file's EXIF metadata such as GPS coordinates and camera details.
Equipment listings: equipment name, type, description, rate and pricing unit (per hour, acre, bigha, day or kilometer), availability, village, photo, and the listing's latitude and longitude.
Bookings: the equipment booked, date, time, duration or quantity, the village where work is needed, booking status, the calculated amount, and our platform commission figure. Commission is only recorded for our own accounting; no money is collected through the app.
Device and technical data: push notification token (Firebase Cloud Messaging) and platform, IP address, and app or browser version — the minimum needed to deliver notifications, run the service and protect it from abuse.
Stored on your device (not sent to us): your login session, your chosen language, and a short-lived cache of mandi rates and your last selected mandi, so the app opens quickly and works on a weak network. Clearing the app's storage or signing out removes these.

Permissions the Android app requests

The app (com.socialstech.yantrago) requests only these Android permissions, and each one is tied to a feature you choose to use. You can grant or revoke them any time from Settings → Apps → YantraGo → Permissions.

Internet — to talk to our servers. Required.
Location (precise and approximate) — for nearby equipment, village detection, maps and your nearest mandi. Foreground only; we do not request background location.
Camera — only when you tap to add a photo of your equipment. The camera is declared as optional hardware, so the app still works on devices without one (you can pick from the gallery).
Notifications — to send booking requests, approvals and status updates.

We do not request access to your contacts, SMS messages, call logs, microphone, or the files on your device beyond the individual photos you pick.

How we use information

Create and manage your account, listings and bookings.
Match farmers with equipment owners near a location, and rank results by distance.
Show mandi (market) prices for the area closest to you.
Send booking requests, approvals and status updates you have asked for.
Provide customer support when you contact us.
Keep the service secure, detect and prevent misuse, and meet legal obligations.
Understand, in aggregate, which regions the service is used in so we can prioritise coverage.

We do not use your personal information for advertising, we do not sell it, and we do not run third-party advertising or analytics SDKs inside the app.

Third-party services

We use the following providers. Each receives only what its feature needs:

Google — Sign-In and Firebase: Google Sign-In verifies your identity; Firebase Authentication verifies phone numbers via OTP; Firebase Cloud Messaging delivers push notifications. These receive your phone number, email or identity token, and your device notification token.
Meta (Facebook) Login: optional. Used only if you choose "Continue with Facebook", and receives what is needed to verify that sign-in.
Google Geocoding API: our server sends a village name, or a latitude and longitude, to convert between the two (for example turning your location into a village name). This is sent without your name, phone number or account identifier.
IP location services (ipwho.is, ipapi.co): if you decline the location permission and ask for a nearby search, your IP address is sent to one of these to estimate a rough area.
SMS / OTP providers: receive your mobile number to deliver the login code when phone OTP is used.
data.gov.in (Government of India open data): the source of mandi prices. This is a one-way, read-only fetch by our server — no user data of any kind is sent to it.
Hosting: our servers, where your account data and uploaded photos are stored. Photos are held on our own server filesystem, not in a third-party media cloud.

These providers have their own privacy policies and process data on our instructions or as independent controllers for their own identity services.

Data sharing

We do not sell your personal information. We share it only in these situations:

Between farmers and owners, so a rental can actually happen. If you list equipment, signed-in users who view that listing can see your name, village and mobile number in order to contact you. If you book equipment, your name, village and mobile number are shared with that owner. Mobile numbers are never shown on our public pages — you must be signed in to see them.
With the service providers listed above, for the stated purposes.
When required by law, a valid legal request, or to protect the rights, safety and security of users or the public.
If the business is transferred, sold or merged, in which case we will inform users of the change and the new operator remains bound by this policy.

Retention

Account, listing and booking records are kept while your account is active.
Completed and cancelled bookings are retained as business records so both parties keep a history of past rentals.
OTP codes are short-lived and expire within minutes of being issued.
Notification tokens are removed when they stop working or when you sign out on that device. Geocoding lookups are cached temporarily to reduce repeat calls.
When you ask us to delete your account, we remove your personal details and uploaded photos within 30 days, keeping only what the law requires us to retain.

Security

Data is transmitted over HTTPS/TLS. Passwords are stored as salted hashes. On Android, your session tokens are kept in Keystore-backed encrypted storage where the device supports it, and otherwise in the app's private storage that other apps cannot read. Access to production systems is limited to authorised personnel. No system is perfectly secure, so if a breach affects your data we will notify affected users and the relevant authority as required by law.

Your choices and rights

Access and correction: you can view and edit your name, village, role and photo in the app's Profile screen, or email us for a copy of your data.
Deletion: email socialstrategyinfotech@gmail.com from the address or mobile number on your account, with the subject "Delete my YantraGo account". We may ask you to verify your identity, and will confirm once the deletion is done.
Withdraw permissions: you can revoke location, camera or notification permission at any time in Android settings. The related features will stop working, but the rest of the app continues to function — for example you can still type your village name instead of using GPS.
Notifications: can be turned off per device in your system settings.
Complaints: write to us first at socialstrategyinfotech@gmail.com. You may also approach the data protection authority in your jurisdiction if you are not satisfied with our response.

Legal basis and consent

We process your information with your consent (given when you register, and again each time you allow location or camera access), and because it is necessary to provide the service you asked for. You can withdraw consent by revoking a permission or by asking us to delete your account.

What we do not collect

No payment card, bank or UPI details — rentals are settled directly between farmer and owner.
No contacts, SMS content, call logs or microphone audio.
No background or continuous location tracking.
No advertising identifiers, ad networks or third-party analytics SDKs.
No health, biometric, caste, religion or other special-category data.

Children

YantraGo is not directed at children under 13 (or the minimum age required in your region). We do not knowingly collect personal information from children.

International users

Our services are primarily intended for users in India. If you access YantraGo from elsewhere, your information may be processed in India or where our providers operate.

Changes to this policy

We may update this page from time to time. The “last updated” date at the top reflects the current version. Continued use after changes means you accept the updated policy.

Contact

Questions about this policy or your data:
SSI Technology Solutions — YantraGo
Email: socialstrategyinfotech@gmail.com
Website: https://yantrago.socialstech.com

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